We believe in delivering high quality products that function to a great standard and for a long period of time. All SEVENTEEN LONDON products come with a 1 year guarantee, starting from the order date. This warranty covers any manufacturer's fault, including material and manufacturing defects. Please note that the warranty will immediately become void if the product is purchased from any unauthorised or third party retailer.

To register your warranty claim, please email us at


and we will get back to you within the next working day. Please note that our opening hours are Monday - Friday, 8.30am - 5.30pm (BST)